Focus Groups Established in Hospital Signage Review

A hospital in England has taken the unusual step of consulting the public on plans to amend Directional signage.

Barnsley Hospital has established a number of focus groups, designed to provide members of the public specifically visitors and patients with an opportunity to comment on new designs A revised system of signposting and directional signage will also be subject to public scrutiny.

The hospital’s project manager, Kirsten Woodhouse, explained: “It is really important before we start making any changes that we know what our patients and visitors think, to make sure we are addressing the real issues and coming up with directional signage solutions that are of real use to people coming to the hospital.”

Hospital signposting is certainly important, not least because visitors and patients can easily become lost when searching for wards. Colour coding has worked well in many hospitals throughout the UK, but directional signage needs to be treated with care, to ensure that design does not obfuscate function.

Woodhouse added: “We recognise that some of the directional signage in the hospital is dated. There have been several major changes in the last few years, which are not reflected in our signage.”

Here at The Sussex Sign Company, we applaud Barnsley Hospital’s desire to produce signage that the public will be able to understand