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		Latest Newsletter

Issue 17 - January 2005


We are delighted to announce that the Sussex Sign Company have been awarded with the Investors in People Standard. This standard is a business improvement tool designed to advance an organisation's performance through its people. The process has taken twelve months to work through and involves planning, putting the correct processes in place, interviews with staff by an Assessor and regular feedback and development amongst other strict criteria. As a business striving to deliver the best in customer care, it is important that our staff regularly attend training courses to maintain and develop their skills. We also have regular meetings where any particular issues can be raised and resolved. All the staff are highly valued and we are committed to their ongoing training and development as we believe that staff who are motivated and achieve job satisfaction are more likely to deliver a high rate of customer care and the business being run as effectively as possible. We were also delighted with the positive feedback received from all the staff who were interviewed as part of the assessment process. We are sure that this will lead to the ultimate aim for you, our customers, to receive top class service, better customer care and confidence in our ability to meet your needs. Norman Mayhew Managing Director


Phill Corsi has recently joined our team here at Sussex Signs following a twenty year career in the Emergency Services as a Senior Officer. Phill brings with him an in-depth knowledge of managerial skills and attributes - including Time Management, Quality Assurance and Client Care. He has a proven track record of Project Management and Budgetary Control and he is qualified in Health, Safety and Risk Assessment. Does anyone know who that chap who has crept up behind Phill is? Answers on a postcard please.......!